We are confident that you will love your product, but we understand shopping online comes with it's challenges. That's why we offer a 30 day money back guarantee. 

If you are not entirely happy with the product you have received, you may return it to us in it's packaging. We will issue you with a refund- no questions asked. 

  • Items must be returned within 30 days
  • Products must be in new, undamaged and re-sellable condition in the packaging with the tag attached
  • Shipping costs are non refundable 
  • Return shipping costs are at customers expense

Here at ARCH bags we pride ourselves on quality and check all products for faults or damage before they are dispatched. In the unlikely event that a fault has been overlooked - please contact us within 7 days of receipt of the item, we would love to help.

*PLEASE NOTE - Items purchased on sale (Including black friday sale) can only be returned for exchange or store credit.